Question 1

Where can I find you?

Accepted Answer

Flow & Massage Therapy is at Westwoods Health Club in Edinburgh, located at 7 Westwoods, Edinburgh EH4 1RA.

Question 2

When are you open?

Accepted Answer

Monday - 		9:45 - 17:15
Tuesday - 		Closed
Wednesday - 	9:45 - 17:15
Thursday - 	9:45 - 17:15 
Friday - 		Closed
Saturday - 	1st Saturday of month  9:00 - 16:30
Sunday - 		Closed

Appointments are available on Mondays, Wednesdays, Thursdays and the first Saturday of each month. Evening appointments may be available on request.

Question 3

Is parking available?

Accepted Answer

Yes, free parking is available on-site for clients visiting Westwoods Health Club.

Question 4

Do I need to be a Westwoods Health Club member to book a treatment?

Accepted Answer

No. Treatments are available to everyone and you do not need to be a member to book?

Question 5

Can I use the Westwoods Health Club Facilities when I book a treatment?

Accepted Answer

Yes! The club facilities are available to you for an additional £7.50 (paid at Westwoods reception).
Health club facilities include a gym, 25 metre pool, sauna and steam rooms.

Question 6

How do I book an appointment?

Accepted Answer

All appointments can be booked online through my booking system on Fresha here. Simply choose your treatment, select a date and time, and confirm your booking.

Question 7

What is Fresha?

Accepted Answer

Fresha is a secure online booking platform that makes it easy to view available appointments, browse treatments, check prices and book your session at a time that suits you. All appointments at Flow & Massage Therapy are managed through Fresha, providing a simple and convenient way to schedule, reschedule or manage your bookings online.

Question 8

Can I contact you before booking?

Accepted Answer

Absolutely. If you're unsure which treatment is right for you, please get in touch via my  contact  page and I'll be happy to guide you.

Question 9

What should I wear to my appointment?

Accepted Answer

Wear comfortable clothing. Depending on the treatment, you may be asked to undress to your comfort level, and professional draping will always be used to ensure privacy and comfort.

Question 10

How early should I arrive?

Accepted Answer

Please arrive 5–10 minutes before your appointment to allow time to settle in and complete any necessary consultation forms.

Question 11

What happens during my first appointment?

Accepted Answer

Your first appointment includes a consultation where we'll discuss your health history, lifestyle, concerns and treatment goals. This allows me to tailor the treatment specifically to your needs.

Question 12

Do you offer corporate massages?

Accepted Answer

Yes! We work with various businesses, charities and corporations. Get in touch via our contact page here to make  an enquiry.

Question 13

How much do treatments cost?

Accepted Answer

Treatment prices vary depending on the service and duration selected. Current prices and treatment lengths can be viewed on the online booking system on Fresha.

Question 14

What is your cancellation policy?

Accepted Answer

Please refer to the booking terms within Fresha for the most up-to-date cancellation and rescheduling policy.

Question 15

Do you sell gift vouchers?

Accepted Answer

Yes! These can be bought through my booking  system on Fresha here. Please contact me directly should you have questions about gift vouchers and treatment gifts.

Question 16

What payment methods do you accept?

Accepted Answer

Available payment methods are displayed during the Fresha booking process.

Frequently Asked Questions